Making your deals easier

TRX Cookie Policy

We use cookies and similar technologies to personalise and improve your experience as you use our website. By continuing to browse the site, you are agreeing to our use of cookies.

What are cookies?

A cookie is a small file of letters and numbers placed on a computer or other device and is used to identify the user and to collect log in and visitor behavior information. We use several categories of cookies with different functions, as detailed below. You can learn more about cookies, their functions and how to manage them by visiting www.allaboutcookies.org.

What categories of cookies may be used?

The cookies we use are:

  • Strictly necessary cookies.These cookies are essential in order to enable you to navigate this website and use certain features. This includes technologies that allow you to access your TRX account, save searches, start a deal and also to identify irregular site behaviour, prevent fraudulent activity and improve security.
  • Analytical/performance cookies.These cookies collect information about how you use our website, including number of visits, average duration of visits, and pages viewed. Performance cookies don’t collect information that identifies you personally; however, if you are logged in to your TRX account, the information collected may be associated to your account. This helps us to improve the way our website works, for example, by ensuring that you are finding what you are looking for easily.
  • Functionality cookies.These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name, remember your preferences and past items viewed and provide you with enhanced features.
Third-party cookies

We work with selected companies who are authorised to place third party cookies and similar technologies to provide you with a better, faster and safer experience. These service providers are subject to confidentiality provisions with us to restrict their use and collection of any personal data. However, please note that we do not control these third party cookies and we suggest you read the third parties’ privacy policies.

We use Google Analytics, a web analytic service provided by Google Inc. to collect information about browser usage, new visitor numbers, pages visited and session times. You can read Google Analytics privacy policy here. You also can opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser here.
We use third party cookies to provide customer support functionality, track information about logged-in users, generate session statistics and keep conversation history between logged-in users and TRX admin via internal chat facility. You can read Intercom’s privacy policy here.
We use MailChimp, a service provided by The Rocket Science Group LLC, to gather statistics around email opening and clicks of our periodical e-newsletters so that we can better match future communications to your interests. You can read Mailchimp’s privacy policy here.
We may also use the services provided by Full Story, Inc. to record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by Full Story, Inc is for our internal use only. The data collected is used to improve our website usability and may be stored and used for aggregated and statistical reporting. You can read Full Story’s Privacy Policy, here.

Managing Cookies

You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. You should be aware that you may not be able to use all our features if you set your browser to disable cookies entirely. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your preferences.

Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:

Contact us

Get in touch with TRX

Contact our Client Services team at client.services@trx.tv or call +44 (0) 207 257 9550